# AdwCleaner v3.002 - Report created at 22:21:15 Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\ log-date.txt * When completed, a log will open in Notepad.Ĭ:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\ log-date.txt * Be sure that everything is checked, and click Remove Selected. * When the scan is complete, click OK, then Show Results to view the results. * Once the program has loaded, select Perform quick scan, then click Scan.
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* If an update is found, it will download and install the latest version. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * Double-click mbam-setup.exe and follow the prompts to install the program. Post the contents of JRT.txt into your next message.ĭownload Malwarebytes' Anti-Malware (aka MBAM): to your desktop.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Please be patient as this can take a while to complete depending on your system's specifications.The tool will open and start scanning your system.If you are using Windows Vista, 7, or 8 instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". Shut down your protection software now to avoid potential conflicts.You can find the logfile at C:\AdwCleaner.txt as well.ĭownload Junkware Removal Tool to your desktop.Please post the contents of that logfile with your next reply.Your computer will be rebooted automatically.When the scan has finished click on Clean button.
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